We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our Service.

In compliance with Irish ePrivacy regulations, we use a cookie consent banner to obtain your explicit consent before dropping any non-essential cookies (such as analytics or preference cookies) on your device. You can manage, change, or withdraw your cookie preferences at any time via our website's cookie settings. Please note that essential security and session cookies do not require prior consent as they are strictly necessary to run the website.

Some Examples of Cookies we use:

Necessary / Session Cookies: We use Session Cookies to operate our Service.

Preference Cookies: We use Preference Cookies to remember your preferences and various settings.

Security Cookies: We use Security Cookies for security purposes.

To comply with GDPR, we process your personal data under the following legal bases:

Contractual Necessity: To manage your appointments, billing, and dental service agreements.

Legal Obligation: To maintain accurate medical records as required by Irish health regulations.

Special Category Data (Health Records): Under Article 9(2)(h) of the GDPR, we process your medical and dental history because it is strictly necessary for the purposes of preventative or occupational medicine, medical diagnosis, and the provision of health or social care or treatment.

Consent: For marketing communications, check-up reminders, and non-essential website tracking. You have the right to withdraw this consent at any time.

Legal Requirements

Kilmainham Dental Studio may disclose your Personal Data in the good faith belief that such action is necessary to:

• To comply with a legal obligation
• To protect and defend the rights or property of Kilmainham Dental Studio
• To prevent or investigate possible wrongdoing in connection with the Service
• To protect the personal safety of users of the Service or the public
• To protect against legal liability

Service Providers

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are contractually obligated not to disclose or use it for any other purpose. If any personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards (such as European Commission Standard Contractual Clauses) are in place.

We use Google Analytics to monitor and analyse the use of our Service. Google Analytics tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google Analytics will only activate on your browser if you accept analytics cookies via our website's cookie consent banner. You can also opt out by installing the Google Analytics opt-out browser add-on.

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

It is important to obtain, use and store information about you, your general health and your dental health in order to provide dental care efficiently and reduce the risk of injury or other damage to your health. This personal data includes:

• Personal details such as your name, age, address, telephone numbers, email address
• Your doctor and relevant Medical Consultant(s)
• Your medical and dental history
• X-rays, clinical photographs and study models
• Information about proposed treatment, options, consent to treatment, treatment provided and its cost
• Notes of conversations or incidents that might occur for which a record needs to be kept
• Any correspondence with other healthcare professionals relating to you, including agreed referrals

Your personal information is stored on our files to ensure the provision of dental services. We will regularly update your personal data, including your medical care, to keep it relevant. We ask that you please inform us of any significant changes, such as a change of address or other contact details, at your earliest convenience.

It is important to know that the collection, use or possible disclosure of this data may be crucial to our ability to safely provide you with the care you require; without your agreement to this process it may not be possible to undertake treatment.

You have access to a copy of your personal data upon written request and the right to have data rectified if incorrect.

Your personal data is obtained, kept and used primarily for the purpose of providing you with healthcare efficiently and safely at all times. Staff within the practice will have access to the data on a 'need-to-know' basis to ensure you receive the highest standard of care.

In the course of your care, members of the dental team may access your records:

To prepare for and complete your dental care

To identify and print a prescription

To generate a work certificate

To type or print a referral letter to another healthcare professional

To open correspondence or documents from other healthcare professionals

To print or photocopy records at your request

To collate, print, photocopy and post insurance or medico-legal reports

It is practice policy to send reminders for when your next check-up is due. These reminders may be sent by post, SMS, or electronic mail. We seek your explicit consent for this and advise you of your right to refuse or opt out at any stage.

All members of the dental team adhere to the practice's Code on Confidentiality in compliance with the General Data Protection Regulation (GDPR), the Data Protection Act 2018, and the Dental Council's Code of Practice relating to Professional Behaviour and Ethical Conduct.

Access to your personal data is on a 'need-to-know' basis and prohibits disclosure to family members without explicit consent, except where legally appropriate. A copy of your dental records will be transferred to another practice or healthcare professional upon your written request and with your consent.

Patient information may be used in anonymised form for:

• Teaching
• Continuing Professional Development
• Quality assurance and internal audit
• Research

Personal data is stored securely with restricted access. Measures include locked storage, alarmed premises, secure and updated software systems, and trained staff.

While we strive to protect your data using commercially acceptable means, no method of transmission or electronic storage is 100% secure.

Adult records are retained for 8 years after the last treatment. Records for children and young adults are retained until the patient's 25th birthday (or 26th if treatment ended at age 17).

All records are disposed of using secure, certified destruction methods.

Under the GDPR, you have significantly enhanced rights regarding your personal data. You are entitled to:

The Right of Access: You can request a copy of the personal data we hold about you. We will provide this free of charge within one month of your request.

The Right to Rectification: The right to have inaccurate or incomplete data corrected.

The Right to Erasure (Right to be Forgotten): The right to request data deletion, subject to our legal and regulatory obligations to retain medical records for specific minimum periods.

The Right to Restrict Processing: The right to limit how we use your data in certain circumstances.

The Right to Data Portability: The right to receive your data in a structured, commonly used machine-readable format.

The Right to Object: The right to object to processing based on legitimate interests or direct marketing.

All written data rights requests should be addressed to: Kilmainham Dental Studio 631 South Circular Road, Kilmainham, Dublin 8, D08 C9TR

Your request will be dealt with within 30 days and free of charge, unless the request is manifestly unfounded or excessive.

You may opt out of practice communications or reminders at any time by contacting: office@kilmainhamdentalstudio.ie

If you have concerns about how your personal data is processed, please contact us first at the above email address. You also retain the right to lodge a complaint with the Data Protection Commission (DPC) via their website at www.dataprotection.ie.

If you have any questions regarding this Statement, please speak with a member of our team or email office@kilmainhamdentalstudio.ie